Had to reinstall to new OS, Need my license key#, How?

Having trouble entering your license key(s)?

Had to reinstall to new OS, Need my license key#, How?

Postby BarJabba » Sun Sep 13, 2009 10:26 am

I had to re-install my OS (Windows Professional) on a new Hard drive. I am installing Cepstral and I do not remember if my voice came in a separate install (David). I paid for it and I am a registred user of it.

Please, tell me how to get my licence number to put in the new install.

Also, When was 5.0 released? I want to make sure I have the latest.

Thank you, :wink:

Bar Jabba
Ben T. Curtis

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BarJabba
 
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Location: Glendale, AZ

Postby AdamW » Tue Oct 13, 2009 10:36 am

Cepstral has an online facility to recover lost license keys if the purchase was made from our online store.

Please visit http://www.cepstral.com/recoverkey

and enter the email address you used at the time of purchase. An email will be issued to the email address of record containing the license information.
If you have no access to your email address, please open a support request using:

http://support.cepstral.com/eticket/newticket.php

as we need to obtain some verification information before change the sale record.
AdamW
 


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